Privacy Policy

The Little Group
Effective Date: January 22, 2026

This Privacy Policy applies to both thelittlegroup.sg (main website) and The TLG App (OAuth login portal).

1. Introduction

At The Little Group, we are committed to protecting the privacy and personal data of our users, including students, parents/guardians, and educators. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with Singapore's Personal Data Protection Act (PDPA) and other applicable data protection laws.

This policy applies to all personal data collected through:

• Our main website: thelittlegroup.sg

• Our OAuth login application: iamblessed.thelittlegroup.app (“The TLG App”)

• Our enrichment education programs

• Any related services or communications

2. What Personal Data We Collect

We collect personal data to provide our enrichment education services and to improve your experience. The types of personal data we collect may include:

Student Data

• Name, date of birth, age, and gender

• Contact information (email, phone number, home address)

• Parent/guardian information

• Emergency contact details

• Payment and billing information

• Enrollment and class attendance records

• Progress reports and performance feedback

• Photographs and video recordings (with consent for marketing/documentation purposes)

Parent/Guardian Data

• Name and contact information

• Email address and phone number

• Home address and employment details

• Payment methods and billing information

• Communication preferences

• Identity verification information (for OAuth login)

Educator Data

• Name, email address, phone number

• Employment and contractor information

• Background verification details

• Performance and feedback records

• Payment and banking details (for contractors)

General Usage Data

• IP addresses and device information

• Cookies and tracking technologies

• Login timestamps and session data

• Pages visited and features used

• Analytics data collected through our website and applications

3. How We Collect Your Personal Data

We collect personal data through the following methods:

• Direct collection: Information you voluntarily provide when enrolling in our programs, creating an account, filling out registration forms, or contacting us

• OAuth login: Identity verification data collected through Google OAuth

• Automated collection: Cookies, web beacons, and analytics tools that track your interaction with our websites and applications

• Third-party sources: Information provided by parents, guardians, or educational partners

• Payment processors: Transaction and billing information from our payment partners

• Communication: Information collected during emails, calls, surveys, or feedback forms

4. Purpose of Collection and Use

We collect and use your personal data for the following purposes:

Essential Service Delivery

• Enrolling students in enrichment programs and classes

• Billing and payment processing

• Class scheduling and attendance management

• Progress tracking and performance evaluation

• Communication with parents/guardians about student progress and updates

• Emergency contact and student safety purposes

Communication and Support

• Responding to inquiries and providing customer support

• Sending service updates, newsletters, and program announcements

• Notifying you about changes to our services, terms, or privacy policy

Legal and Compliance

• Complying with PDPA and other applicable data protection laws

• Maintaining financial and tax records

• Resolving disputes and enforcing agreements

• Protecting against fraud, security threats, and illegal activity

Marketing and Events (with explicit consent)

• Sharing program updates and new enrichment offerings

• Sending promotional materials and event invitations

• Featuring student achievements and testimonials (with parent consent)

• Creating marketing materials and case studies

Business Operations

• Conducting internal analytics to improve our services

• Training and managing our team

• Quality assurance and service improvement

• Administrative and operational purposes

Special Category Data (Children)

• Health and medical information is collected with explicit parental consent and is used solely for student safety, wellbeing, and health accommodations

• Photographs and videos are collected with explicit consent and used for class documentation, parental updates, and program promotion

5. Consent and Legal Basis

Consent Requirements

We collect personal data based on your explicit consent or legitimate business purposes. Before collecting personal data, particularly for children, we will:

• Clearly explain what data is being collected and why

• Obtain written consent from parents/guardians (for students under 18 years old)

• Provide easy mechanisms to withdraw consent at any time

Children's Data (Students Under 18)

• Parental consent is mandatory for all student data collection

• Parents have the right to access, correct, or request deletion of their child's data at any time

• We do not collect data from children without parental knowledge or consent

• We do not market directly to children or use their data for targeted advertising

Sensitive Data

Health, medical, and dietary information is considered sensitive and is collected only with explicit consent. This data is stored securely and accessed only by staff who need it for student welfare.

6. Data Sharing and Disclosure

We respect your privacy and do not sell your personal data. However, we may share personal data in the following limited circumstances:

Service Providers

• Payment processors (for billing and transactions)

• Email and communication platforms

• Cloud storage and hosting providers

• Analytics and CRM systems

• Event management platforms

All service providers are contractually bound to protect your data and use it only as instructed by The Little Group.

Legal and Safety Requirements

• When required by law or court order

• To protect the safety, security, or rights of our students and staff

• To prevent or investigate fraud or security incidents

• To comply with government or regulatory agencies

Business Transfers

If The Little Group is acquired, merged, or undergoes a significant business change, personal data may be transferred as part of that transaction. We will notify you of any such change.

Parental/Guardian Communications

• We may share student progress and attendance information with parents/guardians as part of our regular communication about their child's enrollment and development

• Educational institutions or other programs (with parental consent) if a student transfers

Public Information

• With explicit parental consent, we may share student names, achievements, and non-sensitive information in marketing materials, newsletters, or on our website

• Photographs and videos are shared only with explicit written consent

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:

Type of Data

Retention Period

Reason

Student Enrollment Data

Duration of enrollment + 3 years

Tax, financial, and educational records requirements

Payment and Billing Records

5-7 years

Accounting, tax, and dispute resolution requirements

Communications

3 years

Service quality and dispute resolution

Marketing Consent Records

Until consent withdrawn

PDPA compliance and legal documentation

Health and Medical Data

Duration of enrollment + 1 year

Student safety and emergency response

Photographs/Videos

Per consent agreement

Typically retained for marketing/archival purposes

OAuth Login Credentials

Until account deletion

Identity verification and service access

Analytics Data

24 months

Service improvement and performance analysis

 

Once the retention period expires, we will securely delete or anonymize the data, unless we are required by law to retain it longer.

User Right to Delete: You may request deletion of your personal data at any time by contacting us. We will comply with deletion requests within 30 days, except where we are legally required to retain the data.

8. Data Security

We implement comprehensive security measures to protect personal data from unauthorized access, alteration, disclosure, or destruction:

Technical Safeguards

• Encryption: All data transmitted to and from our website and applications is encrypted using SSL/TLS protocols

• Secure Authentication: OAuth login uses industry-standard authentication mechanisms

• Regular Security Audits: We conduct periodic security assessments and penetration testing

• Firewalls and Access Controls: We use firewalls and role-based access controls to limit data access

Organizational Safeguards

• Staff Training: All team members receive privacy and data security training

• Access Restrictions: Personal data is accessible only to authorized staff who need it for their work

• Data Classification: Student data is classified as confidential and handled with heightened security protocols

• Background Checks: Staff handling student data undergo background verification

Physical Safeguards

• Secure Storage: Physical documents containing personal data are stored in locked, secure facilities

• Limited Access: Only authorized personnel have access to areas where personal data is stored

• Disposal: Data is securely destroyed when no longer needed

Incident Response

• We have procedures in place to detect, respond to, and report data breaches

• If a security incident occurs that could affect your personal data, we will notify affected individuals as required by law

• We maintain detailed incident logs and documentation

Limitation: While we implement strong security measures, no system is completely secure. We encourage you to use strong passwords and protect your login credentials.

9. Your Rights Over Your Personal Data

Under Singapore's PDPA, you have the following rights regarding your personal data:

1. Right to Access

You have the right to request access to your personal data that we hold. We will provide you with a copy of your data within 14-30 days of your request.

2. Right to Correction

If your personal data is inaccurate, incomplete, or misleading, you have the right to request correction. We will update your data within 14-30 days.

3. Right to Deletion

You have the right to request deletion of your personal data. We will delete your data within 30 days, unless we are legally required to retain it.

4. Right to Opt-Out

• Marketing Communications: You can unsubscribe from promotional emails and marketing communications at any time by clicking "unsubscribe" or contacting us directly

• Data Collection: You can request that we stop collecting certain types of personal data (subject to service requirements)

• Cookies: You can manage cookie preferences through your browser settings

5. Right to Data Portability

You have the right to request a copy of your personal data in a portable format (e.g., CSV) that you can transfer to another service provider.

6. Right to Withdraw Consent

For any processing that relies on your consent, you have the right to withdraw that consent at any time.

7. Special Rights for Parents/Guardians

Parents and guardians of students under 18 have the right to:

• Access and review their child's educational records and progress

• Request corrections to inaccurate information

• Control how their child's image is used for marketing purposes

• Request deletion of their child's data

How to Exercise Your Rights

To exercise any of these rights, please contact us using the details provided in Section 13 (Contact Information). We will process your request and respond within 14-30 days.

10. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small files stored on your device that help us recognize you, remember your preferences, and improve your experience.

Types of Cookies We Use

Cookie Type

Purpose

Duration

Essential

Required for login, security, and basic site functionality

Session or persistent

Performance

Analytics and usage tracking to improve our services

12-24 months

Functional

Remember your preferences and settings

Persistent (user-controlled)

Marketing

Track behavior for targeted advertising (if consent given)

12 months

 

Managing Cookies

• Browser Settings: You can disable cookies in your browser settings, though this may limit site functionality

• Opt-Out: You can opt out of specific cookie types by adjusting your privacy preferences

• Cookie Banner: We display a cookie consent banner on our website where you can manage preferences

Third-Party Cookies

We may use third-party analytics services (e.g., Google Analytics) that place cookies on your device. These services are governed by their own privacy policies.

11. Third-Party Links and Services

Our website may contain links to third-party websites and services that are not operated by The Little Group. This Privacy Policy does not apply to third-party websites.

• We are not responsible for the privacy practices of third-party websites

• We encourage you to review the privacy policies of any third-party services before providing your personal data

• If you link to a third-party website through our site, we do not endorse or warrant their services

OAuth and Authentication

When you use Google OAuth to log in The TLG App, your authentication is managed by Google. We only receive verified identity information. Google's privacy policy governs how Google handles your data.

12. International Data Transfers

The Little Group is based in Singapore. All personal data is primarily stored and processed in Singapore and complies with Singapore's PDPA.

If your data is transferred internationally:

• We ensure transfer mechanisms comply with applicable data protection laws

• We implement contractual safeguards to protect data during international transfers

• You retain your rights under applicable privacy laws

13. Contact Information

For questions about this Privacy Policy, to exercise your rights, or to report a privacy concern, please contact us:

The Little Group
Email: hello@thelittlegroup.sg
Support Email: hello@thelittlegroup.sg
Phone: +65 9234 3278
Website: www.thelittlegroup.sg

Response Time: We aim to respond to all inquiries within 14-30 days.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make material changes:

• We will notify you via email or through our website

• We will update the "Effective Date" at the top of this policy

• Continued use of our services constitutes acceptance of the updated Privacy Policy

15. Special Provisions for OAuth Login

The following provisions apply specifically to our OAuth login application:

Google OAuth Authentication

• You can log in using your Google account, which simplifies access without creating separate credentials

• We only receive verified identity information (email, name, profile picture if you've made it public)

• We do not store your Google password; authentication is managed by Google

• You can revoke access at any time through your Google account settings

Data Minimization

• We request only the minimum scopes necessary (profile, email) to authenticate and identify you

• We do not request access to your Google Drive, photos, calendar, or other sensitive Google services

• Your Google data remains under Google's control and privacy policy

Account Linking

• Once authenticated via OAuth, your Google identity is linked to your Little Group account

• You maintain separate passwords or login methods for different services

• Deleting your account with us does not affect your Google account

Security

• OAuth uses industry-standard security protocols to prevent unauthorized access

• Session tokens are encrypted and expire after a period of inactivity

• All communication with Google's authentication servers is encrypted

16. Compliance Statement

The Little Group is committed to compliance with:

• Singapore's Personal Data Protection Act (PDPA)

• Child protection and online safety guidelines issued by Singapore's Personal Data Protection Commission (PDPC)

• Industry best practices for data protection and privacy

We regularly review our practices to ensure ongoing compliance and will adapt our policies as regulations evolve.

17. Data Protection by Design

We build privacy into all our processes:

• Conducting privacy impact assessments before launching new programs or services

• Collecting only data that is necessary ("data minimization")

• Providing clear and accessible privacy information

• Training all staff on privacy and data protection obligations

• Maintaining audit trails and documentation of data processing activities

Thank you for trusting The Little Group with your information. We are committed to protecting your privacy and providing transparent, trustworthy service to our students, families, and educators.

For the latest information, visit: www.thelittlegroup.sg or contact us at hello@thelittlegroup.sg

Terms of Service

The Little Group
Effective Date: January 22, 2026

These Terms of Service ("Terms") apply to both thelittlegroup.sg (main website) and The TLG App (OAuth login portal), as well as all enrichment education programs and services offered by The Little Group.

1. Acceptance of Terms

By accessing and using The Little Group's websites, applications, and services, you agree to be bound by these Terms of Service. If you do not agree to these Terms, you may not use our services. We reserve the right to modify these Terms at any time, and we will notify you of material changes via email or on our website.

2. Services Description

The Little Group provides enrichment education services and programs including, but not limited to:

• Little Musician (music instruction and keyboard training)

• Little Pastry Chef (culinary education)

• Little Coder (coding and programming education)

• Little Dancer (dance instruction)

• Related educational workshops and events

• Access to class scheduling, attendance tracking, and progress reporting through The TLG App

3. Eligibility and Account Registration

Who Can Use Our Services

• Students must be enrolled through their parents/guardians

• Parents/guardians must be at least 18 years old and legally responsible for the student

• By enrolling, you represent that you have the legal authority to enter into these Terms

Account Creation

• You are responsible for maintaining the confidentiality of your account login credentials

• You are responsible for all activities that occur under your account

• You must notify us immediately of any unauthorized access or security breach

• You are responsible for keeping your account information current and accurate

4. Enrollment and Class Registration

Program Enrollment

• Enrollment is subject to availability and program requirements

• We may refuse enrollment at our discretion

• Enrollment does not guarantee acceptance into specific class times or sessions

Class Attendance and Commitment

• Programs may require a minimum commitment or enrollment period

• Students are expected to attend all scheduled classes unless there is a valid reason

• Absences should be communicated to us in advance when possible

• Excessive absences may result in program termination

Make-Up Classes

• Make-up class policies will be communicated during enrollment

• Make-up classes are subject to availability and instructor scheduling

• Credit or refunds for missed classes depend on the specific program terms and our policies

5. Payment Terms and Billing

Pricing and Fees

• Program fees are set at the time of enrollment and are subject to change with notice

• Prices may vary based on class duration, frequency, and instructor qualifications

• All prices are in Singapore Dollars (SGD) unless otherwise stated

Payment Methods

• We accept credit cards, bank transfers, and other payment methods as specified during checkout

• Payment must be received before class commencement unless other arrangements are made

• Late payment may result in suspension of services

Billing Cycles

• Billing occurs according to the program's payment schedule (e.g., monthly, termly, per-class)

• Invoices will be sent to the email address on file

• You are responsible for providing accurate billing and contact information

Non-Refundable Fees

• Administrative fees, registration fees, and deposits may be non-refundable

• Specific refund terms for each program will be communicated at enrollment

Refund Policy

• Refunds are granted in accordance with the specific program terms

• Requests for refunds must be submitted in writing within 14 days of the charge

• Refunds will be processed within 14-30 business days

• Unused class credits may be forfeited if not used within the specified period

6. Student Code of Conduct

Expected Behavior

Students are expected to:

• Treat instructors, staff, and fellow students with respect

• Follow classroom rules and instructions

• Participate actively and engage with learning materials

• Maintain a safe and positive learning environment

• Respect facility rules and regulations

Prohibited Conduct

Students must not:

• Engage in bullying, harassment, or discriminatory behavior

• Damage or misuse facilities or equipment

• Attend class under the influence of alcohol or illegal substances

• Violate confidentiality or privacy of other students or staff

• Disrupt class or interfere with others' learning

Consequences of Misconduct

• Minor infractions may result in warnings

• Serious or repeated violations may result in immediate suspension or expulsion

• We reserve the right to refuse enrollment or continue service to any student whose conduct violates these Terms

7. Health, Safety, and Medical Requirements

Health and Safety Responsibility

• Parents/guardians are responsible for ensuring their child is physically and mentally fit to participate

• You must disclose all relevant health conditions, allergies, and medical information during enrollment

• You are responsible for informing us of any changes to medical information or health status

• The Little Group is not responsible for health conditions or injuries that occur due to non-disclosure of health information

Medical Emergencies

• In case of medical emergency, we will attempt to contact the emergency contacts provided

• We may seek medical assistance from emergency services

• Parents/guardians authorize us to act in their child's best interest during emergencies

• Parents/guardians are responsible for any medical costs incurred

Special Needs and Accommodations

• If your child has special needs or requires accommodations, please inform us during enrollment

• We will work to accommodate reasonable requests, subject to resource availability

• Some programs may not be suitable for certain health or mobility conditions

8. Liability and Assumption of Risk

Assumption of Risk

By enrolling in our programs, you acknowledge that physical activities may carry inherent risks, including but not limited to falls, injuries, muscle strain, or allergic reactions. You voluntarily assume these risks.

Limitation of Liability

The Little Group is not liable for:

• Injuries or accidents occurring during or outside of class

• Loss of personal belongings or equipment

• Indirect, incidental, or consequential damages

• Any disputes arising from class instruction, grading, or progress evaluation

• Service interruptions due to technical issues, natural disasters, or circumstances beyond our control

Waiver of Claims

By enrolling, parents/guardians waive any right to pursue legal claims against The Little Group for injuries or incidents occurring during programs, except in cases of gross negligence or willful misconduct.

Note: Some liability limitations may not apply under Singapore law. This waiver is enforceable to the maximum extent permitted by law.

9. Intellectual Property Rights

Program Materials

• All course materials, lesson plans, handouts, videos, and instructional content created by The Little Group are the intellectual property of The Little Group

• You may not reproduce, distribute, or share these materials without express written permission

• Use is limited to personal educational purposes only

Website and Application Content

• All content on thelittlegroup.sg and The TLG App, including text, graphics, logos, and code, is owned by The Little Group

• You may view and print content for personal use only

• You may not scrape, index, or copy content without permission

10. Use of The TLG App

Account Security

• You are responsible for securing your login credentials

• Do not share your password with others

• Log out when using shared devices

• Notify us immediately if you suspect unauthorized access

Acceptable Use

You agree not to:

• Use the application for illegal or unauthorized purposes

• Attempt to hack, exploit, or compromise system security

• Upload or transmit viruses or malicious code

• Access data that does not belong to you

• Disrupt or interfere with system functionality

• Use the application for unauthorized data scraping or automated access

Service Availability

• We make efforts to maintain system availability, but do not guarantee 100% uptime

• We may perform maintenance that temporarily disrupts service

• We are not liable for service interruptions or data loss

• We may suspend or terminate access for violations of these Terms

11. Cancellation and Termination

Cancellation by Student/Parent

• Programs may be cancelled by providing written notice according to the program's cancellation policy

• Cancellations must be submitted before the deadline

• Early cancellation may incur fees as specified in the program terms

• Refunds for paid but unused classes will be issued according to our refund policy

Termination by The Little Group

We may terminate services immediately if:

• Payment is not received

• You violate these Terms of Service

• Your conduct poses a risk to other students or staff

• You provide false or fraudulent information

• Legal or regulatory requirements require termination

Effect of Termination

Upon termination:

• Access to The TLG App may be suspended

• Unused credits or payments may be forfeited unless refund policy applies

• You are still responsible for any outstanding fees or charges

• Intellectual property ownership remains as described in Section 9

12. No Warranties

Disclaimer of Warranties: Our services are provided on an "as-is" and "as-available" basis. To the maximum extent permitted by law:

• We make no warranties that services will be error-free, uninterrupted, or meet your expectations

• We make no warranties about the quality, accuracy, or reliability of instructor qualifications or student outcomes

• We make no warranties about third-party services, OAuth authentication, or external tools

• We disclaim all implied warranties, including merchantability and fitness for a particular purpose

13. Indemnification

You agree to indemnify and hold harmless The Little Group, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your violation of these Terms

• Your misuse of our services or facilities

• Your violation of any third-party rights

• Any dispute between you and another user

• Any action or inaction by you that causes harm

14. Dispute Resolution

Informal Resolution

Before initiating formal proceedings, you agree to attempt to resolve disputes informally by contacting us with a detailed description of the issue. We will attempt to resolve the matter within 14 days.

Jurisdiction and Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles. Any legal proceedings shall be initiated in the courts of Singapore.

Limitation Period

Any legal action must be brought within one (1) year of the date the cause of action arose.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it valid, or if not possible, severed. The remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms of Service, together with our Privacy Policy and any program-specific terms, constitute the entire agreement between you and The Little Group regarding your use of our services. Any prior agreements, negotiations, or understandings are superseded by these Terms.

17. Contact for Support and Disputes

For support, general inquiries, or to report issues:

The Little Group Support
Email: hello@thelittlegroup.sg
Website: www.thelittlegroup.sg
Response Time: We aim to respond within 1-2 business days

For privacy-related matters:

The Little Group Privacy
Email: hello@thelittlegroup.sg

18. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or posted on our website. Your continued use of our services following notification of changes constitutes acceptance of the updated Terms.

By enrolling in The Little Group's programs and using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.